General Information

Frequently asked questions

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Frequently Asked Questions | Dolce Delish Delivery Concierge > Rescheduling, Cancellation, Complaints 

Rescheduling, Cancellation, &
Complaints

Cancellations

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Rescheduling

How can I reschedule my order for another day?


It is very easy to reschedule your order. If you need to reschedule 24 or more, prior to your delivery day

  1. Sign into your account on our booking page
  2. Cancel your current order
  3. Select a new date and time
  4. Once we accept your requested date and time, your appointment is confirmed
If you need to reschedule for another day, less than 24 hours prior to your delivery day We'll do our very best to accomodate you. Please call or text us at 202.567.7387 at least 2 hours before the start of your delivery window. If you need to reschedule later than that, we will handle that on a case by case basis. We always communicate with you regarding your order status (appointment confirmed, starting your order, on our way, etc.), our clients love this. Things happen, help us, help you.




I have an order scheduled for today, can I reschedule my delivery time?


We'll do our very best to accomodate you. Please call or text us at 202.567.7387 at least 2 hours before the start of your delivery window. If you need to reschedule later than that, we will handle that on a case by case basis. We always communicate with you regarding your order status (appointment confirmed, starting your order, on our way, etc.), our clients love this. Things happen, help us, help you.





Complaints

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Dolce Delish

202.567.7387

shop@dolcedelish.com

Hagerstown, MD 21740

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